Warranty & Return Policy
Reliable Warranty Coverage
Coverage Your satisfaction is our priority. Our telecom products come with a 12-month warranty, covering manufacturing defects and hardware malfunctions.
Hassle-Free Returns
Enjoy a 30-day money-back guarantee for unused products in original packaging. Return requests are processed within 3-5 business days for a full refund or replacement.
Note:If the product is damaged or cannot be used normally due to non-human factors, please provide us with relevant proof (such as photos, videos or remote testing). After verification by the technical department, the return and exchange process can be initiated. The freight burden must be determined by negotiation between the two parties in light of the actual situation.